Terms and Conditions

1. Acceptance of Terms

By accessing or purchasing from Backpocket & Co (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and policies referenced herein. If you do not agree, please refrain from using our website or services.

2. Products and Availability

All our products are handmade, and slight variations in color, texture, or design may occur. We make every effort to accurately display product details, but we cannot guarantee your device’s display of colors reflects the true product.
We reserve the right to modify, suspend, or discontinue any product at any time without notice.

3. Orders and Payments

Orders are accepted through our website and at authorized retail locations.

  • We accept major credit cards, debit cards, and other payment methods displayed at checkout.

  • All payments must be received before an order is processed and shipped.

  • We reserve the right to refuse or cancel an order for reasons including product availability, errors in pricing or description, or suspected fraud.

4. Shipping and Delivery

We process and ship orders within the timeframe listed on our website. Delivery times may vary depending on your location and carrier delays.
Backpocket & Co is not responsible for delays or issues caused by shipping carriers or incorrect addresses provided by customers.

5. Returns and Exchanges

We want you to love your purchase. If you are not satisfied, please contact us within 10 days of receiving your order.

  • Eligible items may be returned or exchanged in accordance with our Return Policy available on our website.

  • Custom or personalized items may not be eligible for return unless damaged or defective.

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of Backpocket & Co and is protected under applicable copyright and trademark laws.
You may not copy, distribute, or use any of our content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Backpocket & Co shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Our total liability for any claim shall not exceed the total amount paid for the product giving rise to such claim.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to suspend or terminate accounts for misuse.

9. Privacy

We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Maryland, without regard to its conflict of law principles. Any disputes shall be handled in the appropriate courts located in Maryland, USA.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of the website after updates constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: hello@backpocketandco.com